Exabytes Network Sdn Bhd, Malaysia’s leading cloud and digital solutions provider, announced the launch of a RM10 million Investment Credit in partnership with Stradaverse Sdn Bhd, a wholly owned IT subsidiary of Chin Hin Group. This initiative is designed to accelerate digital adoption among Malaysian SMEs by reducing the upfront cost of enterprise digitalisation, with an initial focus on the manufacturing and retail sectors.
Under the Memorandum of Understanding (MoU) signed today at Menara Chin Hin, the RM10 million credit will support the onboarding of up to 100 mid-to-large SMEs by subsidising adoption costs for cloud-based enterprise systems. The event was witnessed by key ecosystem leaders including Khairul Mizan bin Shagul Hamid, Director Industry Facilitation, Industry Ecosystem Division, MDEC; Adjunct Professor Alex Liew, Chairman of PIKOM – The National Tech Association of Malaysia; Dr. Chin Chee Seong, National President of the SME Association of Malaysia and Adjunct Professor Cheah Kok Hoong, President, ESG Association Malaysia (ESGAM).
MSMEs represent over 97% of business establishments and contributed approximately 39–40% of Malaysia’s GDP in 2024, according to the Department of Statistics Malaysia. Yet multiple industry studies highlight that most SMEs operate with basic or siloed digital tools, with cost constraints, skills shortages and limited digital budgets cited as major obstacles to adopting integrated enterprise systems.
The Exabytes–Stradaverse collaboration aims to close this gap by providing SMEs with a structured pathway to adopt modern, cloud-native ERP and AI-enabled platforms. Through a single integrated system, businesses can consolidate financial data, streamline operational workflows, strengthen inventory accuracy and enable real-time decision-making supported by intelligent automation.
Early deployments have shown SMEs achieving up to 40% improvements in inventory accuracy through AI forecasting and 15–30% revenue uplift driven by better data clarity and guided decision-making without headcount growth. These capabilities position SMEs to operate with enterprise-level clarity, control and competitiveness.
Adjunct Professor Alex Liew, Chairman of PIKOM – The National Tech Association of Malaysia, saidMalaysia’s digital competitiveness will depend on how quickly our SMEs deepen their capabilities beyond basic tools and into integrated, intelligent systems. PIKOM’s latest outlook shows that while digital adoption rates are rising, the ‘digital depth gap’ among SMEs remains one of the biggest barriers to productivity and export growth and this investment directly tackles that gap. When SMEs gain operational intelligence, Malaysia’s entire digital economy becomes stronger, more competitive and better aligned with the demands of the global supply chain.”
A panel discussion held after the signing ceremony addressed Malaysia’s growing “digital depth gap”. The dialogue underscored the urgency for SMEs, particularly in manufacturing and retail, to transition into cloud-native, AI-enabled operations in order to remain regionally competitive. Deputy CEO of Exabytes Group, Eric Foo emphasised, “In today’s landscape, ERP is no longer a ‘nice-to-have’. It is the operating backbone of every competitive organisation. SMEs that still rely on manual processes face rising risks and shrinking margins. Through this partnership, we are removing one of the biggest barriers, cost, and giving Malaysian SMEs a launchpad to transform into intelligent, data-driven businesses capable of scaling with confidence.”